Trust & Security

Built for Responsible Marketplace Operations

Launch Hub handles access and operational information according to documented business purposes, role-based access controls, least-privilege principles, and defined security procedures.

One Controlled Access Path

  1. Client Account
  2. Authorized User
  3. Role-Based Access
  4. Defined Workflow
  5. Reporting & Review
  • Role-Based Access
  • Least Privilege
  • Multi-Factor Authentication
  • Unique User Accounts
  • Secure Credential Handling
  • Access Review & Revocation
  • Role-Based Access

    Access to systems and client information is granted by role and business purpose.

  • Least Privilege

    People receive the minimum access required for their responsibilities.

  • Multi-Factor Authentication

    MFA protects accounts used for operational and client work.

  • Unique User Accounts

    No shared credentials; every action is attributable to a person.

  • Secure Credential Handling

    Credentials are stored and exchanged through secure, documented channels.

  • Access Review & Revocation

    Access is reviewed periodically and removed promptly on role change or exit.

  • Retention & Deletion

    Information is retained only as long as needed and securely deleted afterward.

  • Incident Response

    Documented procedures define how security events are handled and communicated.

  • Business Segregation

    Client engagements are separated from Launch Hub’s own commercial operations.

Client Engagements Stay Separate From Our Own Businesses

Launch Hub operates its own wholesale and private-label businesses while also providing services to clients. We address this directly: client operational information is processed only for the authorized services requested by the applicable client.

Launch Hub does not use client information to support its own wholesale, retail, private-label, product-research, sourcing, pricing, advertising, or competitive-intelligence activities. Client information is not shared with other clients or with personnel working on Launch Hub’s own e-commerce businesses unless access is specifically authorized and necessary for the applicable client service.

Full policies: read the formal commitments behind this page.