Launch Hub LLC

Data Protection & Security

Launch Hub LLC follows structured security and data protection practices designed to protect client information and marketplace-related data. Our internal controls are based on least-privilege access, secure credential management, limited data use, network protection principles, and documented incident response procedures.

1. Data Handling Principles

Launch Hub LLC processes client information only for authorized business purposes related to the services requested by the client. Information is used to provide marketplace operations consulting, reporting support, catalog coordination, inventory planning, fulfillment coordination, prep services coordination, and advertising reporting workflows.

Launch Hub LLC does not sell client information or Amazon Information. Launch Hub LLC does not use client information for unauthorized purposes and does not share client information with unauthorized third parties.

2. Access Control

Access to client information is limited to authorized personnel with a legitimate business need. Launch Hub LLC applies role-based access control and least-privilege principles to reduce unnecessary access to sensitive information.

Access is reviewed periodically and removed when no longer required.

3. Credential Management

Launch Hub LLC enforces password and credential management requirements for all systems that may process client information or marketplace-related information.

  • Passwords must be at least 12 characters long.
  • Passwords must include uppercase letters, lowercase letters, numbers, and special characters.
  • Passwords must not include the user's name, username, company name, or email address.
  • Password reuse across systems is prohibited.
  • Shared credentials are prohibited.
  • Multi-factor authentication (MFA) is required whenever supported.
  • Credentials must be stored only in encrypted password managers or approved secure systems.
  • Credentials must not be stored in plain text, spreadsheets, email, chat messages, or source code.
  • Access credentials are reviewed periodically.
  • Access is revoked within 24 hours after employee termination or when access is no longer required.
  • Credentials are rotated when compromise is suspected or when business needs change.

4. Network Protection Controls

Launch Hub LLC follows network protection practices designed to reduce unauthorized access to systems that may process client information. Controls include:

  • Use of secure connections where available.
  • Restricted access to business systems.
  • Administrative access limited to authorized personnel.
  • Periodic review of access permissions.
  • Protection of devices used for business operations.
  • Use of multi-factor authentication where supported.
  • Avoidance of unsecured public storage for client information.

5. Incident Response

Launch Hub LLC maintains an incident response process that includes detection, containment, investigation, mitigation, recovery, documentation, and post-incident review.

If a security incident involving Amazon Information or client information is detected, Launch Hub LLC will:

  • Restrict affected access.
  • Preserve relevant logs.
  • Investigate the scope of the incident.
  • Remediate the root cause.
  • Document the incident.
  • Notify affected parties when applicable.
  • Notify Amazon at security@amazon.com within 24 hours when required.

6. PII and Data Retention

Launch Hub LLC retains client information only as long as necessary for authorized business purposes, contractual obligations, legal obligations, or applicable marketplace policy requirements.

Amazon customer personally identifiable information, when applicable, is not stored longer than necessary for the authorized business purpose and is handled according to applicable Amazon policy requirements.

Where Amazon customer PII is processed, Launch Hub LLC limits access to authorized personnel, uses it only for the approved operational purpose, and deletes or de-identifies such information when it is no longer required.

7. Third-Party Access

Launch Hub LLC does not sell Amazon Information or client data. Client information is not shared with unauthorized third parties. If third-party business systems are used for approved operational purposes, access is limited to the minimum required to perform the authorized service.

8. Security Contact

For security-related inquiries, contact:

Launch Hub LLC Team
info@launchhub.us